Front Desk Associate – Warm Welcome, Scheduling & Records

Sun-Life-Health; Casa Grande (AZ); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Holidays

Health benefits

403(b) plan

Job summary

Sun Life Health in Casa Grande, AZ seeks a friendly Front Desk Clerk to be the first face and voice patients encounter. You’ll greet patients, verify information, collect co-pays, and route calls to the right staff, helping create a welcoming visit.

Ideal candidates have a high school diploma and at least one year in customer service or reception, preferably in healthcare; bilingual abilities are a plus. Benefits include paid time off, holidays, health benefits, and a 403(b) plan.

Qualifications

• Greet and check in patients with professionalism and warmth.
• Verify patient information and handle co-payments.
• Schedule appointments and route calls/messages to the right staff.
• Maintain accurate patient records and assist with medical releases.
• Support Outreach and Enrollment staff when needed.

Responsibilities

• Greet and check in patients with professionalism and warmth.
• Verify patient information and handle co-payments.
• Schedule appointments and route calls/messages to the right staff.
• Maintain accurate patient records and assist with medical releases.
• Support Outreach and Enrollment staff when needed.

Skills

Customer service

Receptionist experience

Bilingual

Education

High school diploma or equivalent

Job description

Sun Life Health in Casa Grande, AZ seeks a friendly Front Desk Clerk to be the first face and voice patients encounter. You’ll greet patients, verify information, collect co-pays, and route calls to the right staff, helping create a welcoming visit.

Ideal candidates have a high school diploma and at least one year in customer service or reception, preferably in healthcare; bilingual abilities are a plus. Benefits include paid time off, holidays, health benefits, and a 403(b) plan.