Front Desk & Guest Experience Specialist

Corestaff Services; Atlanta (GA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Job summary

Corestaff Services, serving as the official MSP resource for Porsche Cars North America, places a reception at One Porsche Drive, Atlanta, GA. The role involves greeting guests, managing the front desk, and acting as a Porsche Brand ambassador within the Experience Center.

We are seeking a personable, organized receptionist with 2+ years of front desk experience, capable of handling calls, guiding visitors, and supporting facilities and guest relations teams.

Qualifications

• High School Diploma or higher required.
• Minimum 2 years of receptionist or front desk experience.
• Outgoing and charismatic personality with strong guest service orientation.
• Good phone etiquette and ability to multitask in a fast-paced environment.
• Proficient with MS-Windows and MS-Office applications.

Responsibilities

• Handle all inquiries at the company headquarters front desk with a warm, welcoming atmosphere.
• Provide primary phone coverage for the main line (not the 1-800 center).
• Serve as Porsche Brand ambassador for visitors at the Experience Center.
• Answer main switchboard calls and transfer to appropriate parties.
• Document customer concerns in the C@P system.
• Greet employees and guests and ensure needs are met per brand standards.
• Assist with inquiries at the front desk including directions, transportation, and luggage handling.
• Coordinate with Security for guest access and passes.
• Assist Facilities with office needs and service requests, and input repair orders.
• Support Experience Center and Customer Relations with project work as needed.
• Provide occasional facility tours for guests and VIPs and escort them through the facility.

Skills

Phone etiquette

Customer service

Multitasking

Organizational skills

Outgoing personality

Empathy

Education

High School Diploma or higher

Tools

MS-Office

MS-Windows

Job description

Corestaff Services, serving as the official MSP resource for Porsche Cars North America, places a reception at One Porsche Drive, Atlanta, GA. The role involves greeting guests, managing the front desk, and acting as a Porsche Brand ambassador within the Experience Center.

We are seeking a personable, organized receptionist with 2+ years of front desk experience, capable of handling calls, guiding visitors, and supporting facilities and guest relations teams.