Luxury Auto Front Desk Concierge

PORSCHE PITTSBURGH; Pittsburgh (Allegheny County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Training & development

Collaborative culture

Discounts on vehicles and parts

Well-equipped facilities

Job summary

Porsche Pittsburgh is seeking a friendly Receptionist to be the first point of contact for customers. You will greet visitors, answer inquiries, manage calls, and maintain the reception area to ensure a welcoming atmosphere.

The role emphasizes professional demeanor, strong communication, and the ability to handle multiple tasks with accuracy. Experience in customer service and MS Office is preferred; a high school diploma is required.

Qualifications

• High School Diploma or GED required.
• Prior customer service experience is preferred.
• Proficiency in MS Office applications (Outlook, Excel, Word).
• Excellent written and verbal communication skills.
• Must pass background check and hair follicle drug screen.

Responsibilities

• Welcome with a Smile: Greet customers, guests, and visitors with warmth and professionalism, setting the tone for their experience.
• Connect and Assist: Answer phones efficiently, transfer calls, and take messages while providing helpful information to customers with genuine care.
• Handle Transactions: Assist customers with payments, ensuring a smooth and friendly checkout process.
• Refresh and Replenish: Keep our refreshment area stocked with snacks and beverages, creating a cozy space for visitors.
• Maintain an Inviting Atmosphere: Ensure the reception area is clean, organized, and inviting, reflecting our commitment to customer satisfaction.
• Collaborate and Communicate: Work closely with team members and departments, fostering a cooperative spirit and sharing important updates.
• Stay Organized: Complete closing transaction documents accurately and balance the cash drawer to maintain financial integrity.
• Adapt and Contribute: Be open to performing other duties as assigned, contributing to the overall success of our team.

Skills

Customer service

Phone handling

Communication

Professional demeanor

Multitasking

Education

High School Diploma or GED

Tools

MS Office

Job description

Porsche Pittsburgh is seeking a friendly Receptionist to be the first point of contact for customers. You will greet visitors, answer inquiries, manage calls, and maintain the reception area to ensure a welcoming atmosphere.

The role emphasizes professional demeanor, strong communication, and the ability to handle multiple tasks with accuracy. Experience in customer service and MS Office is preferred; a high school diploma is required.