Hampton Inn Chicago Tinley Park - Front Desk Agent

Aimbridge Hospitality; Tinley Park (IL); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Descripción de la vacante

Aimbridge Hospitality is seeking a Front Desk Agent in Tinley Park, IL to deliver warm welcomes, manage smooth check-ins, and handle guest requests with professionalism.

You will act as the face of the hotel, coordinating reservations, check-ins and check-outs while maintaining accurate records and financial transactions. This role requires open availability, including weekends and holidays, with shifts 7:00am–3:00pm and 3:00pm–11:00pm.

Formación

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsabilidades

• Deliver warm welcomes and smooth check-ins to guests.
• Communicate clearly with guests and team to keep operations running smoothly.
• Think fast and resolve issues to ensure guest satisfaction.
• Juggle reservations, check-ins/outs, and financial details with organization.

Conocimientos

Guest service

Communication

Problem solving

Multitasking

Educación

High school diploma or equivalent

Herramientas

Hotel management software

Microsoft Office

Descripción del empleo

This role requires open availability, including weekends and holidays.

Shifts are 7:00am–3:00pm and 3:00pm–11:00pm, and the schedule may vary based on hotel demand.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

We're 25 miles from downtown Chicago and easily accessible from the Metro station less than five miles away. Old-fashioned street lights shine downtown. Public benches painted by local artists decorate the sidewalks near our hotel. Travelers can spend the day at Odyssey Fun World, an attraction for children of all ages featuring mazes, slides and games. They can then, attend a concert at Hollywood Casino Amphitheatre, the state's largest covered outdoor music theater. Guests can start their day right with Hampton's free hot breakfast. Even those in a rush don't need to miss the most important meal of the day. On their way out, guests can simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday. After a long day, visitors can rest in a clean and fresh Hampton bed ® at our Tinley Park, IL hotel.

Application deadline for Colorado positions: This role requires open availability, including weekends and holidays. Shifts are 7:00am–3:00pm and 3:00pm–11:00pm, and the schedule may vary based on hotel demand.