Front Desk & Guest Experience Pro - Flexible PTO & Stays

Bullpen Capital; Miami (NM); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Insurance (medical, dental, vision)

Flexible PTO

Complimentary stays

Betterment retirement plan

Parental leave

Mileage reimbursement

Cell phone reimbursement

Job summary

AvantStay is seeking a Front Desk Agent to manage on-site guest check-ins and support market operations. The role involves handling deliveries, organizing supplies, linen tracking, and assisting vendors and field teams to ensure flawless arrivals.

Candidates should be detail-oriented, tech-savvy, with excellent communication skills, and able to thrive in a fast-paced startup environment. The position is onsite with varied shift times, including early and late hours.

Qualifications

• Customer-focused hospitality mindset and high attention to detail.
• Able to communicate clearly with guests, vendors and field teams.
• Comfortable in a fast-paced startup environment with autonomy.

Responsibilities

• Conduct live check-ins for arriving guests, being the first impression of the company.
• Receive, organize and stock housekeeping and operational supplies.
• Assist with inventory and linen tracking for field teams.
• Guide guests through the AvantStay experience to ensure a great welcome.
• Communicate with field teams about arrivals and guest requests.
• Use technology to release check-in instructions and close Live Check-In cases in Salesforce.
• Maintain office and storeroom spaces and assist with general operations.

Skills

Guest first attitude

Tech savvy

Excellent communication

Startup friendly

Team player

Problem solving

Quick learner

Real estate/hospitality knowledge

Business-technical fluency

Attention to detail

Tools

Salesforce

Office software

Job description

AvantStay is seeking a Front Desk Agent to manage on-site guest check-ins and support market operations. The role involves handling deliveries, organizing supplies, linen tracking, and assisting vendors and field teams to ensure flawless arrivals.

Candidates should be detail-oriented, tech-savvy, with excellent communication skills, and able to thrive in a fast-paced startup environment. The position is onsite with varied shift times, including early and late hours.