Front Desk Guest Experience Pro - AM/PM Shifts

Aimbridge Hospitality; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Income

Life Insurance

PTO

Employee Assistance Program

401k

Job summary

Courtyard Dayton-University of Dayton is seeking a Front Desk Agent to deliver outstanding guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You’ll be the face of the hotel, handling reservations, guest requests, and payments with precision and care.

This role requires working both AM and PM shifts, including weekends. Experience in hospitality and familiarity with hotel management software and Microsoft Office help you shine.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm guest service and handle check-ins/outs.
• Communicate clearly with guests and team.
• Resolve issues quickly and professionally.
• Juggle reservations, check-ins, check-outs, and payments while staying organized.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma

Hotel software experience

Microsoft Office

Tools

Hotel management software

Microsoft Office

Job description

Courtyard Dayton-University of Dayton is seeking a Front Desk Agent to deliver outstanding guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You’ll be the face of the hotel, handling reservations, guest requests, and payments with precision and care.

This role requires working both AM and PM shifts, including weekends. Experience in hospitality and familiarity with hotel management software and Microsoft Office help you shine.