Guest Experience Front Desk Agent - Daily Pay & Benefits

Aimbridge Hospitality LLC; Dayton (OH); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A renowned hospitality company in Dayton, OH is seeking a Front Desk Agent to provide exceptional service and manage guest interactions. Candidates should possess strong communication skills, problem-solving abilities, and experience in customer service. This role offers competitive pay and various benefits, including medical and retirement plans, along with opportunities for growth in a supportive environment.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide outstanding service to guests, maintaining a friendly and warm demeanor.
• Effectively convey information and address guest inquiries promptly.
• Evaluate and select among alternative courses of action to resolve guest concerns.
• Manage multiple tasks efficiently, including handling reservations.
• Work with and understand financial information.

Skills

Customer Service Excellence

Communication

Problem-Solving

Multitasking Ability

Financial Skills

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

A renowned hospitality company in Dayton, OH is seeking a Front Desk Agent to provide exceptional service and manage guest interactions. Candidates should possess strong communication skills, problem-solving abilities, and experience in customer service. This role offers competitive pay and various benefits, including medical and retirement plans, along with opportunities for growth in a supportive environment.