Extended Stay America Dayton - South - Front Desk Agent

Aimbridge Hospitality; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a dedicated Front Desk Agent at the Extended Stay America in Dayton, Ohio. The ideal candidate thrives on creating remarkable guest experiences by managing check-ins, reservations, and communications effectively.

This role requires a high school diploma and experience in hospitality, along with familiarity with hotel management software. This position offers daily pay and various benefits, including medical coverage and a 401k retirement plan, in a welcoming environment.

Qualifications

• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Deliver exceptional guest service to ensure memorable experiences.
• Communicate effectively with guests and team members.
• Resolve guest challenges efficiently.
• Manage reservations and financial transactions.

Skills

Guest Service

Communication

Problem-Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check‑ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top‑tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick‑Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check‑ins, check‑outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Extended Stay America – Dayton – South offers a practical, residential‑style workplace designed for guests staying several nights or longer. Located just off Ohio State Route 741, the hotel provides convenient access to major Dayton attractions such as the National Museum of the U.S. Air Force, Cox Arboretum MetroPark, The Dayton Art Institute, and the Boonshoft Museum of Discovery. Team members support spacious suites with full kitchens, complimentary Wi‑Fi, grab‑and‑go breakfast, on‑site laundry, and pet‑friendly accommodations. It’s a straightforward, welcoming environment for staff who enjoy providing consistent, home‑like hospitality.