Guest Experience Front Office Intern

1 Hotel Kauai, L.L.C.; Hawaii; On-site; USD 33,000 - 47,000; Full time

Job summary

Starwood Hotels seeks a Front Office Agent to ensure a relaxing and effortless guest experience from arrival to departure. The role focuses on warm, welcoming service and smooth front-desk operations at a luxury hotel, with an emphasis on attention to detail and teamwork.

The ideal candidate has at least 1 year in guest or customer service, strong communication, and is flexible to a 24-hour operation. A second language is a plus for serving diverse guests in Hawaii.

Qualifications

• Minimum 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service.

Responsibilities

• Greet guests and assist with check-in and check-out to ensure smooth arrivals and departures.
• Deliver impeccable service and assist guests throughout their stay.
• Collaborate with the front-office team to ensure guest satisfaction and seamless operations.

Skills

Guest service

Communication

Team player

Multi-tasking

Job description

Starwood Hotels seeks a Front Office Agent to ensure a relaxing and effortless guest experience from arrival to departure. The role focuses on warm, welcoming service and smooth front-desk operations at a luxury hotel, with an emphasis on attention to detail and teamwork.

The ideal candidate has at least 1 year in guest or customer service, strong communication, and is flexible to a 24-hour operation. A second language is a plus for serving diverse guests in Hawaii.