Front Desk & Guest Experience Coordinator (Part-Time)

Dress for Success Arizona; Scottsdale (AZ); On-site; USD 30,000 - 34,000; Part time

Job summary

Dress for Success Arizona is hiring a part-time Front Desk Receptionist to serve as the welcoming first contact for clients, volunteers, donors and visitors. This in-person role requires a friendly, organized professional who can manage check-ins, scheduling, and basic admin tasks with discretion and care.

You will support appointment coordination, data entry, and routine office operations, while collaborating with the Community Engagement & Programming team to uphold the mission of empowering

Qualifications

• High school diploma or equivalent required; additional administrative training or education is a plus.
• Previous experience in reception, customer service, office administration, or a similar role preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a genuine commitment to providing exceptional customer service.
• Organized, detail-oriented, dependable, and able to manage multiple priorities.

Responsibilities

• Serve as the first point of contact for clients, visitors, volunteers, donors, and community partners.
• Welcome guests warmly and professionally, creating a positive and inclusive experience.
• Answer and direct incoming phone calls, emails, and general inquiries to the appropriate team members.
• Assist clients and visitors with check-in, appointments, directions, and general program information.
• Maintain a friendly, helpful, and professional presence at the front desk.
• Assist with appointment scheduling, calendar coordination, and maintaining accurate client and visitor records.
• Perform data entry, filing, document preparation, and other administrative duties as needed.
• Monitor incoming and outgoing mail, deliveries, and general correspondence.
• Maintain organized front desk areas, reception spaces, and shared office resources.
• Support internal communications and day-to-day office coordination.
• Help create a welcoming environment for women participating in Dress for Success Arizona programs.
• Provide general information about available services and direct clients to appropriate staff or resources.
• Assist with client flow and scheduling during busy program days and special events.
• Support the Community Engagement & Programming team with admin tasks related to programs.
• Assist with preparing materials, organizing supplies, and maintaining an orderly environment.

Skills

Customer service

Reception experience

MS Office

Google Workspace

Communication

Education

High school diploma

Job description

Dress for Success Arizona is hiring a part-time Front Desk Receptionist to serve as the welcoming first contact for clients, volunteers, donors and visitors. This in-person role requires a friendly, organized professional who can manage check-ins, scheduling, and basic admin tasks with discretion and care.

You will support appointment coordination, data entry, and routine office operations, while collaborating with the Community Engagement & Programming team to uphold the mission of empowering