Front Desk Receptionist

Dress for Success Arizona; Scottsdale (AZ); On-site; USD 30,000 - 34,000; Part time

Job summary

Dress for Success Arizona is hiring a part-time Front Desk Receptionist to serve as the welcoming first contact for clients, volunteers, donors and visitors. This in-person role requires a friendly, organized professional who can manage check-ins, scheduling, and basic admin tasks with discretion and care.

You will support appointment coordination, data entry, and routine office operations, while collaborating with the Community Engagement & Programming team to uphold the mission of empowering

Qualifications

• High school diploma or equivalent required; additional administrative training or education is a plus.
• Previous experience in reception, customer service, office administration, or a similar role preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a genuine commitment to providing exceptional customer service.
• Organized, detail-oriented, dependable, and able to manage multiple priorities.

Responsibilities

• Serve as the first point of contact for clients, visitors, volunteers, donors, and community partners.
• Welcome guests warmly and professionally, creating a positive and inclusive experience.
• Answer and direct incoming phone calls, emails, and general inquiries to the appropriate team members.
• Assist clients and visitors with check-in, appointments, directions, and general program information.
• Maintain a friendly, helpful, and professional presence at the front desk.
• Assist with appointment scheduling, calendar coordination, and maintaining accurate client and visitor records.
• Perform data entry, filing, document preparation, and other administrative duties as needed.
• Monitor incoming and outgoing mail, deliveries, and general correspondence.
• Maintain organized front desk areas, reception spaces, and shared office resources.
• Support internal communications and day-to-day office coordination.
• Help create a welcoming environment for women participating in Dress for Success Arizona programs.
• Provide general information about available services and direct clients to appropriate staff or resources.
• Assist with client flow and scheduling during busy program days and special events.
• Support the Community Engagement & Programming team with admin tasks related to programs.
• Assist with preparing materials, organizing supplies, and maintaining an orderly environment.

Skills

Customer service

Reception experience

MS Office

Google Workspace

Communication

Education

High school diploma

Job description

Dress for Success Arizona | Part-Time Position

Hourly Pay: $22.00–$25.00 per hour, depending on experience and qualifications

Schedule: Monday–Thursday, 8:30 AM–2:30 PM, and the 2nd and 4th Saturdays of each month, 8:30 AM–2:30 PM

Reports To: Jessica Cannon, Director of Community Engagement & Programming

Location: Dress for Success Arizona, in person

About Dress for Success Arizona

Dress for Success Arizona empowers women to achieve economic mobility by providing a network of support, professional attire, and career development tools to help women thrive in work and life. Through our programs and community partnerships, we help women build confidence, pursue career opportunities, and work toward long-term success.

We are seeking a warm, organized, and service-oriented Front Desk Receptionist who is passionate about creating a welcoming environment and supporting our mission. As the first point of contact for clients, volunteers, donors, community partners, and visitors, this individual plays an important role in ensuring everyone who walks through our doors feels welcomed, valued, and supported.

Position Summary

The Front Desk Receptionist is responsible for managing daily front desk operations, greeting and assisting visitors, answering phone calls and emails, supporting appointment scheduling, and providing general administrative assistance to the team.

Reporting to the Director of Community Engagement & Programming, this individual will help maintain a professional, inclusive, and organized environment that reflects the values and mission of Dress for Success Arizona.

The ideal candidate is dependable, detail-oriented, professional, and compassionate, with excellent communication skills and a genuine commitment to providing exceptional customer service.

Key Responsibilities

Reception & Customer Service

• Serve as the first point of contact for clients, visitors, volunteers, donors, and community partners.
• Welcome guests warmly and professionally, creating a positive and inclusive experience.
• Answer and direct incoming phone calls, emails, and general inquiries to the appropriate team members.
• Assist clients and visitors with check-in, appointments, directions, and general program information.
• Maintain a friendly, helpful, and professional presence at the front desk.

Administrative Support

• Assist with appointment scheduling, calendar coordination, and maintaining accurate client and visitor records.
• Perform data entry, filing, document preparation, and other administrative duties as needed.
• Monitor incoming and outgoing mail, deliveries, and general correspondence.
• Maintain organized front desk areas, reception spaces, and shared office resources.
• Support internal communications and assist with day-to-day office coordination.

Client & Program Support

• Help create a welcoming and supportive environment for women participating in Dress for Success Arizona programs.
• Provide general information about available services and direct clients to appropriate staff or resources.
• Assist with client flow and scheduling during busy program days and special events.
• Support the Community Engagement & Programming team with administrative tasks related to programs, workshops, and community activities.
• Assist with preparing materials, organizing supplies, and maintaining an orderly environment for client appointments and program activities.

Office Operations & Team Collaboration

• Help maintain office supplies, reception materials, and general workplace organization.
• Communicate effectively with staff to support daily operations and ensure a smooth client experience.
• Assist with special projects, events, and other duties as assigned.
• Maintain confidentiality and handle sensitive client and organizational information with professionalism and discretion.

Qualifications & Skills

• High school diploma or equivalent required; additional administrative training or education is a plus.
• Previous experience in reception, customer service, office administration, or a similar role preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a genuine commitment to providing exceptional customer service.
• Organized, detail-oriented, dependable, and able to manage multiple priorities.
• Proficiency with Microsoft Office, Google Workspace, email, calendars, and basic office technology.
• Ability to work independently while collaborating effectively with a team.
• Professional demeanor, positive attitude, and a welcoming approach to working with individuals from diverse backgrounds.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Flexibility and willingness to support occasional events, program activities, and changing operational needs.

Core Competencies

The ideal candidate will demonstrate:

• Hospitality:Creates a welcoming, respectful, and professional experience for everyone.
• Communication:Communicates clearly, thoughtfully, and professionally with clients, visitors, and colleagues.
• Organization:Keeps the front desk and administrative processes organized and running smoothly.
• Reliability:Arrives on time, follows through on responsibilities, and can be counted on to support daily operations.
• Compassion:Approaches clients and visitors with empathy, patience, and respect.
• Teamwork:Works collaboratively with staff and contributes to a positive, mission-focused workplace.
• Adaptability:Remains calm and solutions-oriented while managing changing priorities.

Work Schedule & Compensation

This is a part-time, hourly position with the following schedule:

• Monday–Thursday:8:30 AM–2:30 PM
• Second and fourth Saturdays of each month:8:30 AM–2:30 PM
• Hourly pay range:$22.00–$25.00 per hour, depending on experience and qualifications.

The position is based at Dress for Success Arizona and requires an in-person presence during scheduled working hours.

Why Join Dress for Success Arizona?

Joining Dress for Success Arizona means becoming part of a team committed to empowering women and strengthening our community. This role offers the opportunity to contribute to meaningful work by helping create a positive first impression and ensuring clients and visitors receive the care, professionalism, and support they deserve.

The Front Desk Receptionist is more than an administrative role; it is an opportunity to make a difference in someone's day and contribute to an environment where women feel welcomed, encouraged, and empowered.

Equal Opportunity Statement

Dress for Success Arizona is committed to fostering a welcoming and inclusive environment for employees, clients, volunteers, and community partners. We encourage qualified candidates who are passionate about our mission and committed to serving diverse communities to apply.