Front Desk Guest Experience Coordinator

Serenity Mental Health Centers; Dallas (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health, dental, and vision coverage (0

Paid time off

401k plan

Referral rewards

Job summary

Serenity Mental Health Centers is seeking a Front Desk Receptionist to be the first friendly face for visitors. You will handle check-ins, answer calls, and ensure every guest feels welcome and heard.

You’ll use scheduling software, manage visitor information, and support a collaborative team in a fast-paced environment. This role offers growth opportunities and a stable, welcoming workplace.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles
• High School Diploma or GED required
• Calm energy, attention to detail and strong team spirit essential
• Ability to multitask and stay organized in a busy environment
• Comfortable using digital tools like email, scheduling systems, and databases

Responsibilities

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors and remember names, stories, and preferences
• Maintain a clean, calm, welcoming front area
• Use scheduling software and office tech efficiently
• Collaborate across the team as needed

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Email

Scheduling software

Databases

Job description

Serenity Mental Health Centers is seeking a Front Desk Receptionist to be the first friendly face for visitors. You will handle check-ins, answer calls, and ensure every guest feels welcome and heard.

You’ll use scheduling software, manage visitor information, and support a collaborative team in a fast-paced environment. This role offers growth opportunities and a stable, welcoming workplace.