Front Desk: Guest Experience Concierge

Aimbridge Hospitality, LLC; Huntsville (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life Insurance

AD&D

Paid time off

Employee Assistance Program

401k

Job summary

Aimbridge Hospitality, LLC invites you to join our team as a Front Desk Agent in Huntsville, AL. You will welcome guests, manage check-ins and check-outs, handle guest requests, and ensure a smooth front desk operation with a friendly, professional demeanor.

Ideal candidates have a high school diploma, hotel experience, and familiarity with hotel management software and Microsoft Office. We offer comprehensive benefits and a supportive team environment committed to delivering memorable stays.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience in a hotel or related field is preferred.
• Familiarity with hotel management software and Microsoft Office is desirable.

Responsibilities

• Provide warm welcomes and check-in/check-out processes for guests.
• Communicate clearly with guests and team members to keep operations running smoothly.
• Think quickly to resolve issues and turn moments into positive guest experiences.
• Handle reservations, guest requests, and financial details with accuracy and efficiency.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality, LLC invites you to join our team as a Front Desk Agent in Huntsville, AL. You will welcome guests, manage check-ins and check-outs, handle guest requests, and ensure a smooth front desk operation with a friendly, professional demeanor.

Ideal candidates have a high school diploma, hotel experience, and familiarity with hotel management software and Microsoft Office. We offer comprehensive benefits and a supportive team environment committed to delivering memorable stays.