Guest Experience Coordinator - Front Desk | 3 Day Weeks

Serenity-Healthcare-1; Phoenix (AZ); On-site; USD 27,000 - 38,000; Full time

Job summary

Serenity-Healthcare-1 in Phoenix is seeking a Front Desk Receptionist to be the friendly first touch for patients and visitors. You will check in guests, answer calls, verify information, and keep the reception area calm and organized.

No industry experience required beyond a positive attitude. You’ll learn scheduling software, manage forms, protect privacy, and collaborate with a caring team to ensure patients feel heard and supported every step of the way.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED or equivalent.
• Comfortable using digital tools like email, scheduling systems, and databases.

Responsibilities

• Greet visitors with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors—remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed—we’re a collaborative team.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Privacy/confidentiality

1+ year service experience

Education

High School Diploma or GED

Tools

Email

Scheduling software

Databases

Job description

Serenity-Healthcare-1 in Phoenix is seeking a Front Desk Receptionist to be the friendly first touch for patients and visitors. You will check in guests, answer calls, verify information, and keep the reception area calm and organized.

No industry experience required beyond a positive attitude. You’ll learn scheduling software, manage forms, protect privacy, and collaborate with a caring team to ensure patients feel heard and supported every step of the way.