Front Desk & Guest Experience Associate

Star Club; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

Career development opportunities

Supportive and professional team

Job summary

Star Club is seeking a welcoming Front Office Representative to greet visitors and provide information while supporting daily operations at our Austin, TX office. You will maintain an organized reception area, coordinate appointments, and connect guests with the right contacts while delivering friendly, professional service.

This role emphasizes strong communication, reliability, and adaptability in a fast-paced environment.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, professional, and service-oriented attitude.
• Good organizational skills and attention to detail.
• Reliable, punctual, and able to prioritize responsibilities.
• Comfortable interacting with people from different backgrounds.
• Previous front office or customer service experience is helpful but not required.

Responsibilities

• Welcome visitors and customers with a friendly and professional attitude.
• Provide general information and direct visitors to the appropriate contacts or areas.
• Assist with visitor coordination and routine front office activities.
• Maintain a clean, organized, and presentable reception area.
• Help coordinate appointments and schedules as needed.
• Respond to general inquiries and provide courteous assistance.
• Support colleagues with daily organizational and customer-facing tasks.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Punctual and reliable

Customer service

Job description

Star Club is seeking a welcoming Front Office Representative to greet visitors and provide information while supporting daily operations at our Austin, TX office. You will maintain an organized reception area, coordinate appointments, and connect guests with the right contacts while delivering friendly, professional service.

This role emphasizes strong communication, reliability, and adaptability in a fast-paced environment.