Front Desk Guest Advocate — Flexible Hours

Island Hospitality Management; Holtsville (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

HSA & FSA plans

PTO and Wellness Programs

Employee Discounts

401(k) Retirement plan with company匹配

Job summary

Residence Inn Long Island Holtsville is seeking an upbeat Front Desk Agent to manage all front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication in a fast-paced environment.

Candidates should be adaptable to flexible scheduling. Island Hospitality supports team development with comprehensive benefits and a commitment to providing excellent guest service.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Team player

Problem solving

Stress management

Guest service

Job description

Residence Inn Long Island Holtsville is seeking an upbeat Front Desk Agent to manage all front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication in a fast-paced environment.

Candidates should be adaptable to flexible scheduling. Island Hospitality supports team development with comprehensive benefits and a commitment to providing excellent guest service.