Front Desk & Facility Operations Specialist

Defensewerx; Florida; On-site; USD 19,000 - 28,000; Part time

Job summary

DEFENSEWERX seeks a part-time Office Operations Assistant for the Doolittle Institute facility in Niceville, FL. You will greet visitors, manage front desk duties, and support daily facility operations while coordinating AV needs and ensuring a welcoming environment.

The role requires 1–3 years of relevant experience, strong communication, and flexibility to open/close shifts. Proficiency with Microsoft Office and basic IT troubleshooting is expected.

Qualifications

• High school diploma or equivalent required; 1–3 years of experience in a front desk/administrative role preferred.
• Strong customer service, organizational, written and verbal communication abilities.
• Flexibility to open/close and adapt to changing schedules.
• Experience with Microsoft Office, phone systems, AV tech, and basic IT troubleshooting.

Responsibilities

• Serve as the primary contact for visitors, customers, and callers with professional reception and service.
• Coordinate meeting/event space readiness and assist with technology and AV equipment.
• Provide basic troubleshooting for meeting room tech and facility equipment.
• Open and close the facility, ensuring operational readiness and safety procedures.
• Monitor operations, report maintenance needs, and coordinate with service providers.
• Maintain inventories and replenish supplies to support daily operations.
• Communicate effectively with customers, vendors, and team members in a fast-paced environment.
• Exercise judgment and adapt to changing priorities with minimal supervision.
• Collaborate with coworkers to support meetings, events, and day-to-day operations.
• Perform other duties as assigned to support facility needs.

Skills

Customer service

Written communication

Verbal communication

Scheduling flexibility

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Multi-line phone systems

AV equipment support

Basic IT troubleshooting

Job description

DEFENSEWERX seeks a part-time Office Operations Assistant for the Doolittle Institute facility in Niceville, FL. You will greet visitors, manage front desk duties, and support daily facility operations while coordinating AV needs and ensuring a welcoming environment.

The role requires 1–3 years of relevant experience, strong communication, and flexibility to open/close shifts. Proficiency with Microsoft Office and basic IT troubleshooting is expected.