Front Desk & Facilities Coordinator (Frisco)

Shield AI; Dallas (TX); On-site; USD 65,904,000 - 97,424,000; Full time

Job summary

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees at our Frisco, TX site. You will manage front desk operations, greet guests, answer inquiries, coordinate access, and support day-to-day office needs.

The role is on-site, Monday–Friday, 8am–5pm, with a pay range of $23–$34 per hour. A strong customer-service mindset and solid organizational skills are essential for success in this fast-paced environment.

Qualifications

• Highschool Diploma or equivalent.
• 1-3 years of experience in front desk, receptionist, or administrative role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office or Google Workspace.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Professional demeanor with a customer-service mindset.

Responsibilities

• Greet and assist visitors, ensuring a positive and professional first impression.
• Manage emails and general inquiries, routing as appropriate.
• Coordinate visitor access, badging, and check-in processes.
• Maintain office organization, cleanliness, and readiness at all times.
• Schedule meetings and manage conference room bookings.
• Support office operations including mail distribution, deliveries, and supply inventory.
• Coordinate with vendors and service providers as needed.
• Partner with Facilities, IT, and Security teams to support workplace needs.
• Maintain accurate records and handle sensitive information with discretion.

Skills

Communication

Office multitasking

Organizational skills

Customer service mindset

Verbal and written communication

Education

High school diploma

Associate or Bachelor's preferred

Tools

Envoy

Microsoft Office

Google Workspace

Job description

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees at our Frisco, TX site. You will manage front desk operations, greet guests, answer inquiries, coordinate access, and support day-to-day office needs.

The role is on-site, Monday–Friday, 8am–5pm, with a pay range of $23–$34 per hour. A strong customer-service mindset and solid organizational skills are essential for success in this fast-paced environment.