Front Desk & Facilities Coordinator

Shieldai; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus

Benefits

Equity

Job summary

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees. You will manage front desk operations, support day-to-day administrative tasks, and coordinate office activities on-site in Frisco, TX.

The role requires 1–3 years in a front desk or administrative role, excellent communication skills, and proficiency with Microsoft Office or Google Workspace. A professional demeanor and customer-service mindset are essential.

Qualifications

• 1–3 years of experience in a front desk, receptionist, or administrative role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office or Google Workspace.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Professional demeanor with a customer-service mindset.

Responsibilities

• Greet and assist visitors, ensuring a positive and professional first impression.
• Manage emails and general inquiries, routing as appropriate.
• Coordinate visitor access, badging, and check-in processes.
• Maintain office organization, cleanliness, and readiness at all times.
• Schedule meetings and manage conference room bookings.
• Support office operations including mail distribution, deliveries, and supply inventory.
• Coordinate with vendors and service providers as needed.
• Partner with Facilities, IT, and Security teams to support workplace needs.
• Maintain accurate records and handle sensitive information with discretion.

Skills

Communication

Multitasking

Organizational skills

Customer-service mindset

Education

Highschool Diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

Google Workspace

Envoy

Job description

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees. You will manage front desk operations, support day-to-day administrative tasks, and coordinate office activities on-site in Frisco, TX.

The role requires 1–3 years in a front desk or administrative role, excellent communication skills, and proficiency with Microsoft Office or Google Workspace. A professional demeanor and customer-service mindset are essential.