Front Desk & Facilities Coordinator

Shieldai; San Francisco (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Bonus

Benefits

Equity

Job summary

Shield AI in San Mateo, CA, is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees, establishing a professional and welcoming experience. You will manage front desk operations, coordinate office activities, and support day-to-day administrative and facility needs.

The role requires 1–3 years in a front desk, receptionist, or administrative role, plus strong verbal and written communications, and proficiency with Microsoft Office or Google

Qualifications

• High school diploma or equivalent; higher degrees preferred.
• 1–3 years of front desk, receptionist, or administrative experience.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office or Google Workspace.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional demeanor with a customer-service mindset.

Responsibilities

• Greet and assist visitors, ensuring a positive and professional first impression
• Manage emails and general inquiries, routing as appropriate
• Coordinate visitor access, badging, and check-in processes
• Maintain front desk organization, cleanliness, and readiness at all times
• Schedule meetings and manage conference room bookings
• Support office operations including mail distribution, deliveries, and supply inventory
• Coordinate with vendors and service providers as needed
• Assist with planning and execution of office events and meetings
• Partner with Facilities, IT, and Security teams to support workplace needs
• Maintain accurate records and handle sensitive information with discretion

Skills

Verbal and written communication

Multitasking

Organizational skills

Customer-service mindset

Education

Highschool Diploma or equivalent (Associate or Bachelor's degree preferred)

Tools

Microsoft Office/Google Workspace

Job description

Shield AI in San Mateo, CA, is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees, establishing a professional and welcoming experience. You will manage front desk operations, coordinate office activities, and support day-to-day administrative and facility needs.

The role requires 1–3 years in a front desk, receptionist, or administrative role, plus strong verbal and written communications, and proficiency with Microsoft Office or Google