Front Desk Guest Experience Coordinator

Serenity Healthcare; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off (PTO) 10 days

15 days PTO after first year

10 paid holidays

Health, dental, and vision coverage 90

401k plan

Referral rewards

Job summary

Serenity Healthcare in Frisco, TX, is seeking a Front Desk Receptionist to warmly greet visitors, manage check-ins, and answer calls. You’ll ensure a welcoming environment and support a smooth front-office experience.

The role emphasizes efficient use of scheduling tools, confidentiality, and strong teamwork in a fast-paced setting. A High School Diploma or GED is required, with 1+ year of service experience preferred. This on-site position offers growth opportunities and a stable schedule.

Qualifications

• Calm energy, attention to detail, and team spirit.
• Ability to multitask in a busy environment.
• Comfortable using email, scheduling systems, and databases.
• High School Diploma or GED is required.

Responsibilities

• Greet visitors with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors and remember names and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed as part of a collaborative team.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Privacy and confidentiality

Customer service

Education

High School Diploma or GED

Tools

Email

Scheduling software

Databases

Job description

Serenity Healthcare in Frisco, TX, is seeking a Front Desk Receptionist to warmly greet visitors, manage check-ins, and answer calls. You’ll ensure a welcoming environment and support a smooth front-office experience.

The role emphasizes efficient use of scheduling tools, confidentiality, and strong teamwork in a fast-paced setting. A High School Diploma or GED is required, with 1+ year of service experience preferred. This on-site position offers growth opportunities and a stable schedule.