Front Desk Coordinator (R5313)

Shield AI; Bonham (TX); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Bonus

Benefits

Equity

Job summary

Shield AI is seeking a Front Desk Coordinator to join our Bonham, TX on-site team. You will greet visitors, manage inquiries, coordinate access and check-in, and keep the reception area organized and ready for daily operations.

Responsibilities include meeting scheduling, mail handling, vendor coordination, and event support. A professional, customer-service oriented demeanor and strong written/verbal communication are essential.

Qualifications

• 1–3 years of experience in front desk, receptionist or administrative role.
• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Professional demeanor with a customer-service mindset.
• Proficiency in MS Office or Google Workspace.

Responsibilities

• Greet and assist visitors, creating a positive first impression.
• Manage emails and inquiries, routing as appropriate.
• Coordinate visitor access, badging and check-in processes.
• Maintain front desk organization, cleanliness and readiness.
• Schedule meetings and manage conference room bookings.
• Support mail, deliveries and supply inventory.
• Coordinate with vendors and service providers as needed.
• Assist with planning and execution of office events.
• Partner with Facilities, IT and Security to support workplace needs.
• Maintain accurate records and handle sensitive information with discretion.

Skills

Communication skills

Organization

Multitasking

Customer service mindset

Education

High school diploma

Tools

Microsoft Office

Google Workspace

Envoy

Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai . Follow Shield AI on LinkedIn , X , Instagram , and YouTube .

Job Description:

The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs.

What you'll do:

• Greet and assist visitors, ensuring a positive and professional first impression
• Manage emails and general inquiries, routing as appropriate
• Coordinate visitor access, badging, and check-in processes
• Maintain front desk organization, cleanliness, and readiness at all times
• Schedule meetings and manage conference room bookings
• Support office operations including mail distribution, deliveries, and supply inventory
• Coordinate with vendors and service providers as needed
• Assist with planning and execution of office events and meetings
• Partner with Facilities, IT, and Security teams to support workplace needs
• Maintain accurate records and handle sensitive information with discretion

Required qualifications:

• Highschool Diploma or equivalent (Associate or Bachelor’s degree preferred)
• 1–3 years of experience in a front desk, receptionist, or administrative role
• Strong verbal and written communication skills
• Proficiency in Microsoft Office or Google WorkspaceAbility to multitask and prioritize in a fast-paced environment
• Strong organizational skills and attention to detail
• Professional demeanor with a customer-service mindset

Preferred qualifications:

• Experience in a corporate or high-growth blended manufacturing/office environment
• Familiarity with visitor management systems (Envoy)
• Experience supporting facilities or office operations
• Basic knowledge of access control and office security protocols
• Experience coordinating vendors, deliveries, and events
• Strong problem-solving skills and ability to work independently

Work environment:

This role is Monday to Friday from 8am-5pm, based on-site in Bonham, TX and requires consistent presence during posted hours.

$23 - $34 an hour

#LB

Employment package:

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

Equal Employment:

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.