Front Desk Expert – Dynamic Dual-Brand Hotel Experience

Donohoe Hospitality Services; Reston (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plans

Job summary

AC Hotel Reston / Residence Inn Reston in Reston, VA is seeking an Experienced Front Desk Agent to warmly welcome guests, handle check-ins, payments, and provide local insights while ensuring a friction-free stay.

Join Donohoe Hospitality Services across two properties with 267 rooms, rooftop bar, restaurant, and event spaces. Earn hourly pay with comprehensive benefits and the chance to grow your hospitality career.

Qualifications

• Excellent communication skills are required.
• Ability to stand for extended periods.
• Ability to work in a fast-paced environment.
• Strong judgment and problem-solving abilities.

Responsibilities

• Check guests in and out per hotel standards.
• Inform guests about facilities and local information.
• Handle phone system and transfer calls to departments.
• Process reservations and guest payments.
• Address inquiries and resolve guest issues with other departments.

Skills

Communication

Stamina

Fast-paced environment

Judgement

Job description

AC Hotel Reston / Residence Inn Reston in Reston, VA is seeking an Experienced Front Desk Agent to warmly welcome guests, handle check-ins, payments, and provide local insights while ensuring a friction-free stay.

Join Donohoe Hospitality Services across two properties with 267 rooms, rooftop bar, restaurant, and event spaces. Earn hourly pay with comprehensive benefits and the chance to grow your hospitality career.