Restaurant Host

Donohoe Hospitality Services; Reston (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Daily pay access

Hotel room discounts

Job summary

Donohoe Hospitality Services in Reston, VA, is seeking a Restaurant Host for AC Hotel Reston / Residence Inn Reston. You will warmly greet guests, manage seating, handle reservations, and help ensure a smooth dining experience across breakfast and dinner service.

This position operates on Friday and Saturday evenings with cash handling responsibilities and close-shift duties. The role includes benefits such as health, dental, and vision insurance, daily pay access, and hotel room discounts.

Qualifications

• Hospitality or guest-service experience preferred.
• Ability to stand for extended periods.

Responsibilities

• Greet guests upon arrival and assist guests on the waiting list within the specified time frame.
• Guide guests to tables and assist as needed.
• Handle reservations and seating charts; maintain station cleanliness.
• Assist servers with cashiering and currency exchanges; monitor cash-handling procedures.
• Notify manager of dissatisfied guests; maintain guest satisfaction.
• Close shift duties and ensure proper check control.
• Answer phone calls and respond to questions; keep supervisor informed of issues.

Skills

Stamina

Job description

AC Hotel Reston / Residence Inn Reston
1975 Opportunity Way
Reston, VA 20190, USA

Description

Come Join our Team as Restaurant Host

Discover an exciting opportunity to grow your hospitality career at the AC Hotel & Residence Inn Reston, a dynamic dual-property destination where modern sophistication meets welcoming comfort. Conveniently located at the Reston Town Center Metrorail Station, our hotel offers two distinctive guest experiences under one roof, featuring 267 guest rooms, a vibrant rooftop bar, a full-service restaurant serving breakfast and dinner, more than 10,000 square feet of versatile meeting and event space, an indoor heated pool, and a state-of-the-art fitness center. Join our talented team and bring your passion for hospitality to life as you create memorable guest experiences, deliver exceptional service, and help make every meeting, event, and stay truly outstanding!

Position Summary

Restaurant Host, you will be responsible for warmly greeting guests upon their arrival, ensuring they receive a positive first impression of the restaurant's friendliness and exceptional quality of service. Your role is crucial in setting the tone for a delightful dining experience. Additionally, you will be responsible for maintaining a cash bank, accurately handling transactions, and adhering to the cash handling procedures of the outlet. Your attention to detail and commitment to excellent service will contribute significantly to the overall guest satisfaction and smooth operation of the restaurant. This position is for Friday & Saturday Evening Shifts.

Salary Range: $16.00 - $18.00 per hour

Essential Functions

• Greet guests upon arrival and assist those on the waiting list within the specified time frame.
• Promptly guide guests to their tables and offer assistance as needed.
• Handle reservation duties and maintain seating charts.
• Arrange for booster seats or high chairs as required.
• Notify the manager of any guests who appear dissatisfied.
• Bid farewell to guests as they leave and invite them to return.
• Keep the host station clean and organized; ensure all menus are clean.
• Replenish necessary supplies.
• Perform shift change and closing duties.
• Answer telephone calls and respond to questions.
• Keep the immediate supervisor informed of any significant problems or unusual matters.
• Help servers with cashiering and maintain accurate currency exchanges.
• Maintain the check control system according to standards and report any suspicious or mishandled guest checks.
• Help buspersons or servers rearrange seating for special or large parties.
• Assist buspersons or servers with light cleaning tasks as needed.
• Assist servers with sidework, including sorting and preparing silverware, rollups, or displays.

Additional Responsibilities:

• Adhere to Policies: Follow all work rules, procedures, and policies established by the hotel, including those in the employee handbook.
• Flexible Scheduling: Be prepared to work shifts that accommodate fluctuating business demands, including shifts outside of preferred or normal working hours.

Skills and Abilities

• Stamina: Ability to stand for extended periods.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts and MORE! Through this selection of benefits and perks, we strive to give employees options that enhance their quality of life in and out of work. * Minimum32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.