Front Desk Experience Pro — Weekend & Evening Shifts

Aimbridge Hospitality; Cambridge (MA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Job summary

Aimbridge Hospitality at The Charles Hotel in Cambridge is seeking a Front Desk Agent to ensure exceptional guest experiences. The role requires warm welcomes, effective communication, and quick problem-solving skills to manage check-ins, reservations, and customer inquiries.

The ideal candidate should possess a high school diploma and familiarity with hotel management software. Full-time positions offer a competitive benefits package including medical coverage and a 401(k) retirement plan.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide excellent guest service and ensure memorable experiences.
• Effectively communicate with guests and team members.
• Solve problems quickly and efficiently.
• Multitask reservations, check-ins, and financial details.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality at The Charles Hotel in Cambridge is seeking a Front Desk Agent to ensure exceptional guest experiences. The role requires warm welcomes, effective communication, and quick problem-solving skills to manage check-ins, reservations, and customer inquiries.

The ideal candidate should possess a high school diploma and familiarity with hotel management software. Full-time positions offer a competitive benefits package including medical coverage and a 401(k) retirement plan.