Front Desk & Donor Services Coordinator

Savealifenow; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Blood Center (CBC) seeks a receptionist to greet visitors and donors, register donors, enter data per SOPs, and manage appointment reminders. You will answer calls, assist with scheduling, and handle mail while maintaining security and a tidy reception area.

Ideal candidates have a high school diploma or GED, customer service experience, and proficient computer skills. Office support experience is a plus, with a focus on professional, customer-oriented service.

Qualifications

• High School Diploma or GED required; transcript must be provided.
• Customer service experience required.
• Proficient computer skills required.
• Administrative/office support experience preferred.

Responsibilities

• Greet and assist visitors and donors in person or by telephone.
• Register donors and enter data per SOPs; schedule appointments by phone or in person.
• Answer incoming calls; assist with appointment reminders; mail handling.
• Maintain security: log visitors, issue badges, and lock after hours.
• Maintain reception area cleanliness and stock; provide general admin support.

Skills

Verbal communication

Telephone Etiquette

Customer focus

Microsoft Office

Professionalism

Supply management

Organizational skills

Quality focus

Education

High School Diploma or GED

Job description

Community Blood Center (CBC) seeks a receptionist to greet visitors and donors, register donors, enter data per SOPs, and manage appointment reminders. You will answer calls, assist with scheduling, and handle mail while maintaining security and a tidy reception area.

Ideal candidates have a high school diploma or GED, customer service experience, and proficient computer skills. Office support experience is a plus, with a focus on professional, customer-oriented service.