Donor Services & Front Desk Specialist

Community Blood Center of Greater Kansas City; Kansas City (MO); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Community Blood Center of Greater Kansas City is seeking an on-site receptionist/administrative support professional. You will greet donors and visitors, register donor information, and coordinate appointments, while handling calls, mail, and data entry in a fast-paced environment.

Strong computer skills and customer-focused service are essential. The role requires a High School diploma or GED, prior customer service experience, and the ability to manage multiple tasks with accuracy and

Qualifications

• High School Diploma or GED required.
• Customer services experience required.
• Proficient computer skills required.
• Administrative/Office support preferred.

Responsibilities

• Greet visitors and donors, directing them appropriately.
• Register donors and enter data per SOPs.
• Answer incoming calls and assist with appointment reminders.
• Manage mail and maintain reception area and supplies.

Skills

Verbal communication

Telephone Etiquette

Customer focus

Microsoft Office

Professionalism

Supply management

Organizational skills

Quality focus

Education

High School Diploma or GED

Tools

Scheduling software

Computer systems

Job description

Community Blood Center of Greater Kansas City is seeking an on-site receptionist/administrative support professional. You will greet donors and visitors, register donor information, and coordinate appointments, while handling calls, mail, and data entry in a fast-paced environment.

Strong computer skills and customer-focused service are essential. The role requires a High School diploma or GED, prior customer service experience, and the ability to manage multiple tasks with accuracy and