Front Desk & Data Entry Specialist – On-Site

Ho-Chunk, Inc.; Massachusetts; On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Ho-Chunk, Inc. seeks a Front Desk/Data Entry Specialist to support Hanscom AFB’s M&FRC. You will greet visitors, answer phones, and route inquiries while ensuring accurate records in AFFIRST and DOD TAP.

This in-person role requires 40 hours per week, Monday–Friday, 8:00 a.m.–4:00 p.m., with federal benefits eligibility. You must pass a background check and obtain a CAC, and demonstrate proactive communication and attention to detail.

Qualifications

• Minimum 12 months of customer service experience in a business or customer support environment.
• Strong data entry and record-keeping skills with high accuracy.
• Excellent receptionist and communication skills.
• Ability to work in a fast-paced environment and follow military protocol.

Responsibilities

• Provide reception services and direct visitors to the appropriate staff.
• Manage class and workshop schedules for M&FRC, including TAP.
• Enter and maintain data in AFFIRST and DOD TAP systems with at least 85% accuracy within two business days.
• Send reminder emails and generate monthly client usage reports.

Skills

Data entry

Communication

Professionalism

Reception

Tools

Microsoft Office Suite

Job description

Ho-Chunk, Inc. seeks a Front Desk/Data Entry Specialist to support Hanscom AFB’s M&FRC. You will greet visitors, answer phones, and route inquiries while ensuring accurate records in AFFIRST and DOD TAP.

This in-person role requires 40 hours per week, Monday–Friday, 8:00 a.m.–4:00 p.m., with federal benefits eligibility. You must pass a background check and obtain a CAC, and demonstrate proactive communication and attention to detail.