Front Desk & Data Entry Specialist – DoD Systems

Bbsolutionsus; Lincoln (MA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) with matching

Health

Vision

Vacation

Paid holidays

Life Insurance

Short/Long-Term Disability

Job summary

Bbsolutionsus is hiring a Front Desk Data Entry Specialist at Hanscom AFB, MA. You will greet visitors, answer phones, and process client data in DoD systems with accuracy and confidentiality, supporting Air Force programs.

You'll manage scheduling, reminders, and basic reports, while maintaining front desk organization and adhering to security and Air Force standards. Ideal candidates are reliable, detail-oriented, and able to learn new systems quickly in a fast-paced, mission-driven

Qualifications

• Minimum: high school diploma or equivalent.
• At least one year of customer service experience.
• Ability to learn new DoD systems quickly (training provided).
• Strong communication and interpersonal skills.
• U.S. citizenship and ability to pass a background check.

Responsibilities

• Welcome and assist visitors and clients at the front desk.
• Answer incoming calls and direct inquiries to the appropriate staff.
• Input client data into web-based DoD systems (AFFIRST, TAP) with accuracy and confidentiality.
• Maintain the appearance and organization of the front desk area.
• Schedule clients for classes, send reminders, and provide information about programs.
• Generate monthly reports and support administrative tasks as needed.
• Uphold security, confidentiality, and Air Force standards at all times.

Skills

Customer service

Communication

Data entry

Discretion confidentiality

Learning new systems

Education

High school diploma or equivalent

Tools

AFFIRST

TAP

Job description

Bbsolutionsus is hiring a Front Desk Data Entry Specialist at Hanscom AFB, MA. You will greet visitors, answer phones, and process client data in DoD systems with accuracy and confidentiality, supporting Air Force programs.

You'll manage scheduling, reminders, and basic reports, while maintaining front desk organization and adhering to security and Air Force standards. Ideal candidates are reliable, detail-oriented, and able to learn new systems quickly in a fast-paced, mission-driven