Front Desk & Data Entry Assistant - Southwest

Prestonwood Baptist Church; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Prestonwood Pregnancy Center - Southwest in Dallas, TX seeks an administrative professional to manage front desk operations, answering calls, scheduling, and client follow-ups. You will train volunteers, handle data entry, and ensure HIPAA compliance while maintaining a welcoming environment for clients and visitors.

The role requires strong communication skills, the ability to work independently, and a commitment to confidentiality in a faith-based community setting.

Qualifications

• Growing relationship with Jesus Christ as Lord and Savior and active member of a Bible-believing ministry.
• Pro-life in word and pro-love in action.
• Bilingual English/Spanish communication preferred (oral and written).
• College degree preferred.
• Strong written and oral communication; ability to maintain confidentiality.

Responsibilities

• Provide administrative support including typing, filing, report preparation and distribution, answering phones, and appointment scheduling.
• Perform client follow-ups as scheduled.
• Train and assist front desk volunteers, including onboarding and ongoing training.
• Perform opening and/or closing duties at PPC locations.
• Maintain cleanliness of center waiting room, client rooms and reception area.
• Provide information, feedback, and suggestions to enhance client experience.
• Adhere to HIPAA regulations, maintain client confidentiality.
• Model excellence in all areas.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Strong communication

Independent work

Confidentiality

Education

College degree preferred

Tools

Microsoft Office

Job description

Job Details: Job Location: Prestonwood Pregnancy Center - Southwest - Dallas, TX 75237, Position Type: Full-Time, Education Level: College Preferred, Job Category: Admin - Clerical, Interface with clients, potential clients and visitors at the front desk, train and supervise front desk, phone and data entry volunteers, and perform basic data entry activities for Prestonwood Pregnancy Center - Southwest (PPC - SW).

Responsibilities

• Provide administrative support including typing, filing, report preparation and distribution, answering phones, and appointment scheduling
• Perform client follow-ups as scheduled
• Train and assist front desk volunteers, including onboarding and ongoing training
• Perform opening and/or closing duties at PPC locations
• Maintain cleanliness of center waiting room, client rooms and reception area
• Provide information, feedback, and suggestions to enhance client experience
• Adhere to HIPAA regulations, maintain client confidentiality
• Model excellence in all areas
• Other duties as assigned

Qualifications

• Growing relationship with Jesus Christ as Lord and Savior as an active member of a Bible believing and preaching ministry
• Pro-life in word and pro-love in action
• Bilingual (English/Spanish) communication skills oral and written preferred
• College degree preferred
• Strong communication skills, both written and oral
• Ability to work independently and maintain a high degree of confidentiality
• Basic to intermediate skills with Microsoft Office
• Ability to work a Monday-Friday schedule with flexibility to include approximately two evenings per week, one Saturday per month, and PPC scheduled events
• Ability to work at a desk with a computer screen for extended periods of time, while occasionally performing physical activities requiring moving one’s whole body, such as walking, stooping, lifting, pushing/pulling a cart, and lifting up to 10 pounds without assistance