Front Desk & Data Entry Assistant

DelDOT; Georgetown (DE); On-site; USD 32,000 - 42,000; Full time

Job summary

DelDOT is seeking an Office Associate to provide general office support for agency operations. The role handles routine tasks under close supervision, delivering consistent data entry, filing, and front desk duties.

The position emphasizes data collection, record keeping, meeting scheduling, and report preparation while maintaining data integrity and assisting with travel arrangements and communications.

Qualifications

• Coursework, training, and/or work experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages, or maintaining files and supplies.
• Coursework, training, and/or work experience in data collection such as collecting, compiling and maintaining data from multiple sources such as files, records, databases, customers, staff, or others.
• Coursework, training, and/or work experience in record keeping such as maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information.

Responsibilities

• Delivers excellent customer service in-person, electronically, or by written communication.
• Greets and directs visitors and answers calls, which may include serving as part of a call center team or on a front desk operation.
• Processes data by using automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.
• Sorts, codes, scans, uploads, logs, and indexes, data/information.
• Files, tracks, and retrieves physical, electronic, and digital files, documents, data, or other information.
• Creates and maintains new files and filing systems, ensures data integrity, and handles the purging and disposal of records as required.
• Schedules or coordinates meetings, hearings, and appointments, and may assist with making travel arrangements.
• Collects and compiles data to prepare reports and maintains accurate records such as call records, incident logs, and daily or weekly census sheets and rosters.
• Performs other related duties as required.

Skills

Office support

Data collection

Record keeping

Education

Office administration coursework

Job description

DelDOT is seeking an Office Associate to provide general office support for agency operations. The role handles routine tasks under close supervision, delivering consistent data entry, filing, and front desk duties.

The position emphasizes data collection, record keeping, meeting scheduling, and report preparation while maintaining data integrity and assisting with travel arrangements and communications.