Administrative Specialist II - Front Desk Data Coordinator

DelDOT; Dover (DE); On-site; USD 25,000 - 34,000; Part time

Job summary

DelDOT seeks an Administrative Specialist to organize paper and electronic files, scan and file records, and support a front office reception area. The role involves coordinating administrative tasks for a statewide program and assisting with data collection, reporting, and dashboard maintenance.

The position is casual/seasonal, with emphasis on accurate record keeping, customer service, and compliance with agency policies and procedures.

Qualifications

• One year of experience in office support tasks (drafting routine correspondence, reports or logs, filing, mail, phones, and general office tasks).
• One year of experience in document processing and ensuring records meet laws, rules, and procedures.
• One year of experience using an automated information system to enter, update, retrieve and report data.
• Six months of experience using standard computer software to create documents, develop spreadsheets, or maintain databases.
• Possession of an Associate’s degree or higher.

Responsibilities

• Serve as a liaison with internal and external contacts to coordinate activities and provide guidance on administrative matters.
• Create and format documents, generate presentations, manage schedules, develop spreadsheets, and maintain procedures and databases.
• Deliver excellent customer service in person, electronically, or by written communications.
• Apply agency services, laws, rules, regulations, standards, and procedures.
• Create and maintain record systems to file, track, and retrieve documents in compliance with retention schedules.
• Assist higher-level staff with data collection, reporting, performance tracking, and dashboard maintenance.
• Review information for completeness and accuracy, resolve discrepancies, and ensure regulatory compliance.
• Draft and distribute communications for public and internal use.

Skills

Office support

Document processing

Automated information systems

Basic computer software

Education

Associate’s degree or higher

Tools

Microsoft Office

Spreadsheet software

Database software

Job description

DelDOT seeks an Administrative Specialist to organize paper and electronic files, scan and file records, and support a front office reception area. The role involves coordinating administrative tasks for a statewide program and assisting with data collection, reporting, and dashboard maintenance.

The position is casual/seasonal, with emphasis on accurate record keeping, customer service, and compliance with agency policies and procedures.