Front Desk & Customer Success Specialist

Alistair Filmore - State Farm Agent; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alistair Filmore - State Farm Agent is seeking a Receptionist to warmly greet customers, manage appointments, and support daily office operations. The role emphasizes delivering excellent service and facilitating inquiries while contributing to a friendly, organized team environment.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry, with opportunities for growth and advancement within the agency.

Qualifications

• Prior experience in receptionist or customer service preferred but not required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and basic CRM tools.

Responsibilities

• Greet customers in person and over the phone and direct to the right team member.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

Alistair Filmore - State Farm Agent is seeking a Receptionist to warmly greet customers, manage appointments, and support daily office operations. The role emphasizes delivering excellent service and facilitating inquiries while contributing to a friendly, organized team environment.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry, with opportunities for growth and advancement within the agency.