Front Desk & Customer Service - Auto Service Center

Piedmont Truck Center; Greensboro (NC); Presencial; USD 30.000 - 45.000; Jornada completa

Descripción de la vacante

Piedmont Truck Center in Greensboro, NC is seeking a courteous Receptionist to be the first point of contact for visitors and callers. You will manage the front desk, route calls, greet guests, and support service, parts, and administrative teams to ensure a positive customer experience.

This full-time, on-site role requires strong phone etiquette, clerical skills, and solid communication. You will perform data entry, scheduling assistance, and maintain an organized reception area while

Formación

• Strong Phone Etiquette and Reception duties.
• Clerical skills: filing, data entry, basic recordkeeping, mail management.
• Excellent communication, both verbal and written.
• Proven customer service skills with responsiveness, patience, and problem-solving.
• Basic computer proficiency and ability to learn company systems.
• Strong organizational skills and reliability for front-desk duties.
• Experience in reception/front desk/administrative support in a service, automotive, or similar environment preferred.
• High school diploma or equivalent; additional training in office administration or customer service is a plus.

Responsabilidades

• Manage the front desk, greet visitors, and answer/direct phone calls.
• Route calls and messages to appropriate team members and maintain a tidy reception area.
• Provide courteous, professional customer service to visitors and vendors.
• Assist with scheduling or appointment coordination as needed.
• Perform clerical tasks such as filing, data entry, and mail distribution.
• Support communication between service, parts, and administrative teams.

Conocimientos

Phone etiquette

Clerical skills

Communication

Customer service

Computer basics

Organization

Experience in reception

High school diploma

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Piedmont Truck Center in Greensboro, NC is seeking a courteous Receptionist to be the first point of contact for visitors and callers. You will manage the front desk, route calls, greet guests, and support service, parts, and administrative teams to ensure a positive customer experience.

This full-time, on-site role requires strong phone etiquette, clerical skills, and solid communication. You will perform data entry, scheduling assistance, and maintain an organized reception area while