Front Desk Specialist — Customer-First & Reliable

Mills Auto Group; North Wilkesboro (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

Mills Auto Group in North Wilkesboro is hiring a Receptionist to greet customers, route calls, and provide professional, friendly service on a full-time basis. The role emphasizes accuracy, organization, and effective communication.

The receptionist will manage messages, assist with basic clerical tasks, and help colleagues across departments while maintaining a polished, courteous presence at the front desk.

Qualifications

• Excellent customer-service and communication skills.
• Dependable attendance and punctuality.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.
• Ability to handle multiple phone lines and priorities.
• Comfortable using computers, email, and basic office systems.
• Ability to remain calm and professional in a busy work environment.
• Positive attitude and willingness to help wherever needed.
• Previous receptionist, administrative, or customer-service experience is preferred, but we are willing to train the right person

Responsibilities

• Greet customers and visitors in a friendly, professional manner.
• Answer and route incoming phone calls promptly and accurately.
• Take clear and detailed messages when needed.
• Assist customers in reaching the correct department or team member.
• Maintain a professional and organized reception area.
• Assist with basic administrative and clerical duties.
• Communicate effectively.
• Provide coverage and support as needed.
• Maintain confidentiality when handling business or customer information.
• Be on time, in position, and ready to assist customers at the beginning of each scheduled shift

Skills

Customer service

Communication

Punctuality

Organization

Phone handling

Professional appearance

Job description

Mills Auto Group in North Wilkesboro is hiring a Receptionist to greet customers, route calls, and provide professional, friendly service on a full-time basis. The role emphasizes accuracy, organization, and effective communication.

The receptionist will manage messages, assist with basic clerical tasks, and help colleagues across departments while maintaining a polished, courteous presence at the front desk.