Front Counter Auto Parts Specialist

Pick Your Part Southeast LLC; Garner (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

Pick Your Part Southeast LLC in Garner, NC is seeking a customer-focused associate to drive in-person sales and provide exceptional service to walk-in customers. You will identify parts, process transactions at the front desk, and coordinate parts retrieval to ensure quick, accurate service.

Responsibilities include maintaining product displays, inspecting returned parts for credits, and supporting the team with various duties as needed. Prior automotive knowledge is a plus.

Qualifications

• Must have strong customer service background.
• Must be able to communicate effectively.
• High School Diploma or GED preferred.
• Prior automotive experience preferred.
• Two to three years of customer service experience preferred.

Responsibilities

• In-Person Sales: assist walk-in customers with immediate, high-quality service.
• Parts Identification: use inventory software to match parts to customer vehicles.
• Sales: process cash and credit transactions at the front counter (POS).
• Yard Coordination: coordinate parts pulls for customers requesting company pull.
• Merchandising & Displays: set up and maintain displays to drive impulse sales.
• Core & Returns Management: inspect returned parts and process credits or warranty claims.
• Assumes other duties as assigned.

Skills

Customer service

Effective communication

Time management

Teamwork

Attention to detail

Education

High School or GED

Job description

Pick Your Part Southeast LLC in Garner, NC is seeking a customer-focused associate to drive in-person sales and provide exceptional service to walk-in customers. You will identify parts, process transactions at the front desk, and coordinate parts retrieval to ensure quick, accurate service.

Responsibilities include maintaining product displays, inspecting returned parts for credits, and supporting the team with various duties as needed. Prior automotive knowledge is a plus.