Front Desk & Customer Experience Specialist

Biz Voice Boost; Orlando (FL); On-site; USD 53,000 - 59,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on office and customer service经验

Job summary

Biz Voice Boost is seeking a professional receptionist to be the welcoming first contact for customers and guests in Orlando, FL. You will handle front desk duties, basic inquiries, scheduling, and general office support in a collaborative team environment.

This full-time position emphasizes strong communication, organization, and a customer-focused mindset. The role offers training, growth opportunities, and exposure to marketing and outreach initiatives within a supportive company culture.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, professional demeanor.
• Excellent organizational and multitasking abilities.
• Customer-focused attitude.
• Willingness to learn.
• Reliable, adaptable, and self-motivated.
• Experience in receptionist/front desk is a plus but not required.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Provide information about products, services, and company activities.
• Assist with scheduling appointments and daily activities.
• Maintain a clean, organized reception area.
• Support general administrative and customer service activities.
• Communicate customer needs to appropriate team members.
• Receive and sort incoming mail and deliveries.
• Help front office operate smoothly and participate in training.
• Assist with routine office organization and paperwork.
• Help ensure the front office operates smoothly.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Team player

Multitasking

Education

High school diploma or equivalent

Job description

Biz Voice Boost is seeking a professional receptionist to be the welcoming first contact for customers and guests in Orlando, FL. You will handle front desk duties, basic inquiries, scheduling, and general office support in a collaborative team environment.

This full-time position emphasizes strong communication, organization, and a customer-focused mindset. The role offers training, growth opportunities, and exposure to marketing and outreach initiatives within a supportive company culture.