Parish Front Desk & Guest Experience Specialist

St. Paul; Leesburg (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Diocese of Orlando seeks a friendly Receptionist to be the first point of contact for parishioners and visitors. You will greet guests, answer calls, and perform routine administrative tasks to support daily front office operations.

The role emphasizes professionalism, confidentiality, and strong communication in a religious community setting, with occasional after-hours and weekend work as needed.

Qualifications

• High school diploma or equivalent required.
• 1+ years in receptionist, customer service or office support preferred.
• Basic proficiency in Microsoft Office (Word, Outlook) preferred.

Responsibilities

• Answers and directs telephone calls and greets visitors in a courteous and professional manner.
• Responds to general inquiries and directs questions to appropriate staff or departments.
• Receives, opens, and distributes incoming mail and prepares outgoing mail for delivery.
• Maintains front office organization, including supplies and basic office equipment.
• Coordinates meeting room scheduling and assists with basic meeting setup as needed.
• Maintains records, files, and basic office documentation.
• Communicates messages and information to appropriate personnel in a timely manner.
• Maintains confidentiality of sensitive information.
• Supports general office operations and assists with routine administrative tasks as assigned.
• Performs all other duties as assigned.

Skills

Telephone skills

Customer service

Interpersonal skills

Organizational skills

Clerical tasks

Confidentiality

Education

High school diploma or equivalent

1+ years receptionist experience

Tools

Microsoft Office

Job description

Diocese of Orlando seeks a friendly Receptionist to be the first point of contact for parishioners and visitors. You will greet guests, answer calls, and perform routine administrative tasks to support daily front office operations.

The role emphasizes professionalism, confidentiality, and strong communication in a religious community setting, with occasional after-hours and weekend work as needed.