Front Desk & Customer Experience Specialist

Camping World; Newhall (IA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On the job training

Job summary

Camping World is seeking a Receptionist to be the first point of contact for customers and to greet and direct visitors with a positive, professional attitude.

The role requires handling VIP check-ins, managing calls, and coordinating with various departments to ensure a seamless customer experience. Strong organization and teamwork are essential for success in a fast-paced environment.

Qualifications

• Minimum high school education or equivalent.
• Experience in a high-standard customer service environment preferred.
• Strong interpersonal, presentation, and relationship-building skills.
• Ability to take initiative, lead when needed, and stay reliable.

Responsibilities

• Greet and assist customers at the front desk and set a positive tone.
• Check in VIP appointments and coordinate with team members.
• Answer and direct inbound calls; manage front desk activities.
• Assist customers with questions and maintain CRM records as needed.

Skills

Customer service

Interpersonal skills

Leadership

Initiative

Organization

Multitasking

Education

High School diploma or equivalent

Tools

MS Office

Job description

Camping World is seeking a Receptionist to be the first point of contact for customers and to greet and direct visitors with a positive, professional attitude.

The role requires handling VIP check-ins, managing calls, and coordinating with various departments to ensure a seamless customer experience. Strong organization and teamwork are essential for success in a fast-paced environment.