Receptionist & Customer Experience Champion

Camping World; Spartanburg (SC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Tuition Reimbursement

On the job training opportunities

Medical, dental, vision benefits

Job summary

Camping World is seeking a Receptionist to join our team. You will be the first point of contact, greet customers, set a positive tone, and guide VIPs to the right team members. You will coordinate front desk activities and manage calls, while maintaining a reliable, team-oriented approach.

The role requires high school education, customer service experience, and strong interpersonal skills. Proficiency with MS Office and the ability to multitask are important as you support a busy front desk

Qualifications

• High School education or equivalent.
• Previous experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong initiative and leadership skills.
• Ability to multitask and work as part of a team.
• Ability to respond to diverse client needs; computer skills: MS Office.

Responsibilities

• First point of contact for customers
• Greet and welcome customers
• Set tone for a positive customer experience
• Check in VIP appointments and direct customers to the appropriate team member(s)
• Coordinate front desk activities including answering and directing incoming phone calls
• Track incoming sales calls in our CRM
• Maintain a strong work ethic with total commitment to success every day
• Assist customers with any questions directed to the reception desk
• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Skills

Customer service

Interpersonal skills

Communication skills

Multitasking

Leadership ability

MS Office

Education

High School diploma or equivalent

Tools

MS Office

Job description

Camping World is seeking a Receptionist to join our team. You will be the first point of contact, greet customers, set a positive tone, and guide VIPs to the right team members. You will coordinate front desk activities and manage calls, while maintaining a reliable, team-oriented approach.

The role requires high school education, customer service experience, and strong interpersonal skills. Proficiency with MS Office and the ability to multitask are important as you support a busy front desk