Receptionist – Front Desk & VIP Customer Experience

Camping World; Hanover (York County); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training

Job summary

Camping World is seeking a Receptionist to join our growing team. You will be the first point of contact for customers, greet and welcome visitors, and set a positive tone for every interaction.

The role involves coordinating front desk activities, directing VIP appointments, and maintaining smooth operations across the reception area. A High School education or equivalent is required, along with experience in a high-standard customer service environment.

Qualifications

• High School education or equivalent.
• Experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong ability to take initiative and lead in situations.

Responsibilities

• First point of contact for customers.
• Greet and welcome customers.
• Set tone for a positive customer experience.
• Check in VIP appointments and direct customers to the appropriate team member(s).
• Coordinate front desk activities including answering and directing incoming phone calls.
• Track incoming sales calls in our CRM.
• Maintain a strong work ethic with total commitment to success every day.
• Assist customers with any questions directed to the reception desk.
• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary.

Skills

Customer service

Interpersonal skills

Presentation skills

Relationship-building

Organizational skills

Multitasking

Initiative

Education

High School education or equivalent

Tools

MS Office

CRM system

Job description

Camping World is seeking a Receptionist to join our growing team. You will be the first point of contact for customers, greet and welcome visitors, and set a positive tone for every interaction.

The role involves coordinating front desk activities, directing VIP appointments, and maintaining smooth operations across the reception area. A High School education or equivalent is required, along with experience in a high-standard customer service environment.