Front Desk & Customer Experience Associate

D&S Automotive; Reynolds (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Continuing Education

Paid Holidays

401K plan

Job summary

D&S Automotive is seeking a full‑time Receptionist to answer calls, greet customers, and relay information to the appropriate departments. The role supports collision and accessories teams and helps coordinate rental cars and office supplies.

We offer a comprehensive benefits package and a Monday–Friday schedule in a customer‑facing environment. Reporting to the Collision Center Manager, compensation will reflect experience.

Qualifications

• 2+ years of related experience.
• Experience handling multiple lines at once preferred.
• High School diploma or equivalent.

Responsibilities

• Answer and direct phone calls to the appropriate person, department or location.
• Provide basic information in‑person and over the phone.
• Greet all in‑person customers with a friendly demeanor.
• Assist with the coordination of customer rental cars.
• Maintain safe and clean reception area, including showroom pens and marketing materials.
• Order office supplies and keep inventory of stock.
• Assist Collision Center Service Representative with preparing vehicle drop‑off files and work authorization forms.
• Assist the Accessory Department by sending out Google Review requests.
• Assist customers with tows.
• Assist staff with company‑hosted events as assigned.
• Other duties and special assignments as assigned

Skills

Customer service

Phone handling

Multitasking

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

D&S Automotive is seeking a full‑time Receptionist to answer calls, greet customers, and relay information to the appropriate departments. The role supports collision and accessories teams and helps coordinate rental cars and office supplies.

We offer a comprehensive benefits package and a Monday–Friday schedule in a customer‑facing environment. Reporting to the Collision Center Manager, compensation will reflect experience.