Customer Experience Receptionist - Auto Service Front Desk

D&S Automotive Collision and Restyling; Mentor (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

401K plan

Paid Holidays

Continuing education opportunities

Job summary

D&S Automotive Collision and Restyling is seeking a Receptionist/Greeter in Mentor, OH. This full-time role involves answering calls, greeting customers, and coordinating with various departments to deliver an exceptional customer experience.

The position runs Monday through Friday, 7:45 am to 5:30 pm, with pay commensurate with experience. Comprehensive benefits including medical, vision, dental, PTO and 401K are offered.

Qualifications

• 2+ years of related experience.
• Experience handling multiple lines at once preferred.
• Excellent verbal communication skills.

Responsibilities

• Answer and direct phone calls to the appropriate person, department or location.
• Provide basic information in-person and over the phone.
• Greet all in-person customers with a friendly demeanor.
• Assist with the coordination of customer rental cars.
• Maintain safe and clean reception area, including showroom pens and marketing materials.
• Order office supplies and keep inventory of stock.
• Assist Collision Center Service Representative with preparing vehicle drop-off files and work authorization forms.
• Assist customers with tows.
• Other duties and special assignments as assigned.

Skills

Verbal communication

multitasking

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

D&S Automotive Collision and Restyling is seeking a Receptionist/Greeter in Mentor, OH. This full-time role involves answering calls, greeting customers, and coordinating with various departments to deliver an exceptional customer experience.

The position runs Monday through Friday, 7:45 am to 5:30 pm, with pay commensurate with experience. Comprehensive benefits including medical, vision, dental, PTO and 401K are offered.