Front Desk & Customer Care Specialist - Flexible Schedule

Lindsey Giagni - State Farm Agent; Village of Altamont (NY); Presencial; USD 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Simple IRA

Health stipend

Licensing paid

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Descripción de la vacante

Lindsey Giagni - State Farm Agent in Village of Altamont is seeking a Receptionist to join their supportive and team-oriented office. You will greet customers, manage appointments, and assist with inquiries, while also identifying insurance opportunities.

We value previous receptionist experience and strong communication skills. The role offers competitive salary, flexible schedule, and benefits including a Simple IRA and health stipend. Join our close-knit team where you can thrive and grow.

Formación

• Previous experience in a receptionist or customer service role.
• Ability to engage in sales conversations.
• Comfortable with multitasking and technology.

Responsabilidades

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintaining customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Conocimientos

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Benefits:

• Simple IRA
• Health stipend
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2019 and is a close-knit team of five. Before becoming a State Farm agent, I worked in automotive advertising sales and was recruited into the insurance industry - an opportunity that allowed me to build a career focused on relationships and helping others.

I attended SUNY Cobleskill and Florida Atlantic University. I’m married with two kids, and as a family we enjoy traveling, attending sporting events, and staying involved in local community activities. Giving back is important to us. We volunteer with local food banks and regularly participate in community events to stay connected and make a positive impact.

For our team, we offer a unique schedule where the office closes at 4:30 daily while still paying for a full 40-hour work week. We also provide a Simple IRA, a health stipend, and pay for licensing up front to support your growth.

Our office culture is supportive, positive, and team-oriented. We’re looking for someone who is hardworking, friendly, and enjoys being part of a team that values both performance and a great work environment.

ROLE DESCRIPTION:
Lindsey Giagni - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.