Customer-Focused Receptionist | Flexible Schedule & Growth

Diane Pierce; Chiefland (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Diane Pierce - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting clients, scheduling, and maintaining client records while identifying opportunities to discuss insurance options. We value organization, reliability, and a customer-centric approach in a collaborative, supportive environment.

Join a team that values growth, offers training, and strives for excellent service within a warm, family-like office culture.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Well organized with multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and route to the right team.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Discuss insurance options with prospects and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational multitasking

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent since 1990 and currently lead a close-knit team of six. I earned my associate degree in Business from Abraham Baldwin Agricultural College and my bachelor’s degree in Marketing from Valdosta State College. Outside of work, I’ve been married for 41 years and have one son. I love cooking, fishing, and traveling with my husband whenever we get the chance.

Our agency offers health benefits, a Simple IRA retirement plan, licensing costs paid up front, coaching, and opportunities for continued career growth. We also offer a 35-hour work week, providing our team with a schedule that supports a healthy work-life balance.

One of the things I’m most proud of is the family-oriented culture we’ve created. I truly love my team and consider them family. We enjoy sharing meals, taking trips together, and celebrating the relationships we’ve built beyond the day-to-day work.

I’m looking for someone who leads with integrity and humility and has a genuine desire to serve others. If you want to build your career in a positive, supportive environment where people truly care about one another and the customers they serve, we’d love to meet you.

ROLE DESCRIPTION:
Diane Pierce - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.