Receptionist & Client Concierge - Flexible Schedule & Growth

Eric Smith - State Farm Agent; Boise (ID); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Eric Smith - State Farm Agent is seeking a friendly Receptionist to greet clients, schedule appointments, and manage essential office duties. You will engage customers, capture information, and help maintain accurate records while contributing to a positive, client-focused atmosphere.

Join a small, community-minded agency that values personal connections, training, and growth. This position emphasizes service, organization, and collaboration in a welcoming office setting.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2026 and currently lead a growing team of two. Before becoming a State Farm agent, I worked in auto sales, where I developed a strong appreciation for customer service and building meaningful relationships. I wanted to create a business where people could call and speak with a real person who genuinely cares about helping them, rather than navigating automated systems. That personal connection is at the heart of what we're building here.

Giving back to our community is important to us. We're proud to support local causes and organizations, including the Humane Society's See Spot Walk and the local Food Bank. We believe in making a positive difference both inside and outside the office.

Our agency offers paid time off, holiday pay, licensing reimbursement, and a strong commitment to work-life balance. As a newer agency, we're excited to build a team where people feel supported, valued, and encouraged to grow both personally and professionally.

Our office is welcoming, upbeat, and genuinely people-focused. We believe in treating customers with kindness, taking responsibility for the families we serve, and supporting one another along the way. We celebrate progress, learn from mistakes, and maintain a positive environment where hospitality meets hard work.

ROLE DESCRIPTION:
Eric Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.