Front Desk & Customer Care Associate - Insurance

State Farm; Pantego (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent Team Member in Texas is seeking an organized receptionist to greet customers, coordinate appointments, and manage inquiries. You will maintain customer records, support daily office functions, and identify opportunities to discuss insurance options with clients.

The ideal candidate has prior receptionist or customer service experience, strong communication, and the ability to multitask in a fast-paced environment. Training and advancement opportunities are available.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Team Member in Texas is seeking an organized receptionist to greet customers, coordinate appointments, and manage inquiries. You will maintain customer records, support daily office functions, and identify opportunities to discuss insurance options with clients.

The ideal candidate has prior receptionist or customer service experience, strong communication, and the ability to multitask in a fast-paced environment. Training and advancement opportunities are available.