Front Desk Coordinator — Welcoming & Growth‑Oriented

North American Dental Group (NADG); Trenton (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Career Growth

Dynamic Environment

Job summary

North American Dental Group’s Family Gentle Dentists in Woodhaven, MI is seeking a Front Desk Coordinator who will be the welcoming face of the practice, handling patient check-ins, scheduling, and front-office workflow.

You will manage insurance verifications, co-pays, and appointments, using dental software and MS Office, with a focus on courtesy and efficiency. We offer a supportive team, opportunities to grow, and a stable, patient-centered environment.

Qualifications

• High School Diploma or equivalent required.
• 1–5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software and Microsoft Office.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Handle financial tasks including co-payments, insurance verification, and daily reporting.
• Perform administrative duties such as sorting mail, scanning, and photocopying.
• Answer calls, provide information, and schedule, verify, and confirm appointments.
• Explain dental procedures and policies to patients with empathy.
• Present financial arrangements and maintain professionalism.
• Manage appointments, cancellations, no-shows, and late arrivals to keep the schedule flowing.

Skills

Customer service

Insurance verification

Dental experience

Multitasking

Education

High School Diploma

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group’s Family Gentle Dentists in Woodhaven, MI is seeking a Front Desk Coordinator who will be the welcoming face of the practice, handling patient check-ins, scheduling, and front-office workflow.

You will manage insurance verifications, co-pays, and appointments, using dental software and MS Office, with a focus on courtesy and efficiency. We offer a supportive team, opportunities to grow, and a stable, patient-centered environment.