Front Desk Coordinator's Needed

AppleOne Employment Services; Atascadero (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

AppleOne Employment Services in Atascadero, CA seeks an empathetic administrative assistant to support grieving families and funeral staff. You will answer phones, schedule appointments, greet visitors, and assist with daily tasks in a compassionate environment.

The role requires proficiency in Word, Excel, and Outlook, strong attention to detail, reliability, and diplomacy. Contract for 1–2 months; hours 8:30am–5pm, starting ASAP near 93422.

Qualifications

• Must have recent experience in front desk, concierge, office manager, office coordinator, administrative assistant, executive assistant, or similar type roles working with people.

Responsibilities

• Answering phones, scheduling appointments, make daily schedules, logs and lists.
• Greeting customer’s, setting appointments
• Assisting grieving families with basic information and assisting funeral arrangers with day to day task
• Receive incoming calls and assist callers
• Using FAQ/Talking Points doc that will be provided, direct calls to appropriate team members
• Filing, faxing, printing, scanning and photocopying paperwork
• Customer service over the phone, in person and via email, (collecting information taking messages and directing customers accordingly)
• Perform data entry, receive items, and mail out items
• Enter client data into the computer, create client files, delete client files
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings

Skills

Empathy

Sympathy

Compassion

Microsoft Word

Excel

Outlook

Attention to detail

Reliability

Punctuality

Interpersonal skills

Tools

Microsoft Word

Excel

Outlook

Job description

Looking for someone who can start ASAP the week of September 21st.

They are one of largest providers of Affordable Cremation Services in the nation.

MUST BE OKAY WORKING IN THIS INDUSTRY AND PUTTING YOURSELF IN SOMEONE ELSE'S PLACE DURING THIS HARD TIME. LOOKING FOR PEOPLE WHO ARE EMPATHETIC AND SYMPATHETIC AND CAN SHOW COMPASSION

Must have recent experience in one of the following areas front desk, concierge, office manager, office coordinator, administrative assistant, executive assistant, or similar type roles working with people.

Location – Atascadero, CA 93422

Expected duration of assignment: Contract for 1 to 2 months

Rate of pay: $22/hr.

Hours: 8:30am – 5pm.

Job Duties

• Answering phones, scheduling appointments, make daily schedules, logs and lists
• Greeting customer’s, setting appointments
• Assisting grieving families with basic information and assisting funeral arrangers with day to day task
• Receive incoming calls and assist callers
• Using FAQ/Talking Points doc that will be provided, direct calls to appropriate team members
• Filing, faxing, printing, scanning and photocopying paperwork
• Customer service over the phone, in person and via email, (collecting information taking messages and directing customers accordingly)
• Perform data entry, receive items, and mail out items
• Enter client data into the computer, crate client filed, delete client files
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings

Skills

• Empathy, sympathy, and compassion
• Proficient with Microsoft Word, Excel, and Outlook
• Attention to detail, reliable and punctual
• Interpersonal skills including tact, patience, and diplomacy

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.