Front Desk Coordinator (R5313)

Shieldai; Bonham (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus

Benefits

Equity

Job summary

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees. The role manages front desk operations, coordinates office activities, and supports day-to-day administrative and facility needs on-site in Bonham, TX.

The ideal candidate has 1–3 years in a front desk or administrative role, strong communication skills, and proficiency in MS Office or Google Workspace.

Qualifications

• Front desk or administrative experience required (1–3 years).
• Strong verbal and written communication skills are essential.
• Proficiency with MS Office or Google Workspace.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Greet and assist visitors, ensuring a professional first impression.
• Manage emails and general inquiries, routing as appropriate.
• Coordinate visitor access, badging, and check-in processes.
• Maintain front desk organization, cleanliness, and readiness at all times.
• Schedule meetings and manage conference room bookings.
• Support office operations including mail, deliveries, and supply inventory.
• Coordinate with vendors and service providers as needed.
• Assist with planning and execution of office events and meetings.
• Partner with Facilities, IT, and Security teams to support workplace needs.
• Maintain accurate records and handle sensitive information with discretion.

Skills

Verbal communication

Written communication

Multitasking

Organization

Customer-service mindset

Independent work

Attention to detail

Professional demeanor

Vendor coordination

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Envoy visitor management

Microsoft Office / Google Workspace

Job description

Job Description

The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day‑to‑day administrative and facility needs.

Responsibilities

• Greet and assist visitors, ensuring a positive and professional first impression
• Manage emails and general inquiries, routing as appropriate
• Coordinate visitor access, badging, and check‑in processes
• Maintain front desk organization, cleanliness, and readiness at all times
• Schedule meetings and manage conference room bookings
• Support office operations including mail distribution, deliveries, and supply inventory
• Coordinate with vendors and service providers as needed
• Assist with planning and execution of office events and meetings
• Partner with Facilities, IT, and Security teams to support workplace needs
• Maintain accurate records and handle sensitive information with discretion

Qualifications

• High school diploma or equivalent (Associate or Bachelor’s degree preferred)
• 1–3 years of experience in a front desk, receptionist, or administrative role
• Strong verbal and written communication skills
• Proficiency in Microsoft Office or Google Workspace
• Ability to multitask and prioritize in a fast‑paced environment
• Strong organizational skills and attention to detail
• Professional demeanor with a customer‑service mindset
• Experience in a corporate or high‑growth blended manufacturing/office environment
• Familiarity with visitor management systems (Envoy)
• Experience supporting facilities or office operations
• Basic knowledge of access control and office security protocols
• Experience coordinating vendors, deliveries, and events
• Strong problem‑solving skills and ability to work independently

Schedule

Monday to Friday from 8 am–5 pm, based on‑site in Bonham, TX. Consistent presence during posted hours required.

Compensation & Benefits

Full‑time regular employee offer package: Pay within range listed + bonus + benefits + equity.
Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment).
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part–time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

Equal Employment Opportunity

Shield AI is proud to be an equal‑opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know.